INTRODUCTION
The purpose of this document is to establish and regulate the rules for using this web portal, which is understood to be all the pages and their contents owned by Kolonaki and which are accessed through the domain www.kolonakimadrid.com.
The use of the web portal confers the status of user thereof and implies acceptance of all the conditions included in this Legal Notice. The user undertakes to read this Legal Notice carefully each time he or she intends to use our web portal, since it and its conditions of use included in this Legal Notice may be subject to modification.
IDENTIFICATION DATA
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is reflected below.
Company name: Kolonaki Textil SL. CIF: B87910519. Registered in the Registry: Madrid Volume: 36391, Folio: 36, Page: 653834.
Domain name: www.kolonakimadrid.com. Address: Miguel Ángel, 16, 1 I. Telephone: 683396277. Email: info@kolonakimadrid.com.
USERS
Access and/or use of this portal www.kolonakimadrid.com confers the status of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions will be applicable independently of the General Conditions of Contract that may be mandatory.
USE OF THE PORTAL
www.kolonakimadrid.com provides access to various information, products, models, services, or data (hereinafter, "the contents") on the Internet belonging to Kolonaki or its licensors to which the user may have access. The user assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents, to enable the purchase and sale of products, to subscribe to newsletters, offers or news related to our activity. In said registration, the user will be responsible for providing truthful and lawful information.
PURCHASE PROCESS AND ORDER DELIVERY
The process of purchasing or acquiring our products or services is as follows:
- The user can place their order by making the purchase directly on the website using any of the payment methods enabled for this purpose. Once the order has been placed, we will send you a confirmation email with the details of the purchase.
- Shipping is done once payment is received.
Orders will be delivered to the delivery address freely designated by the user. Thus, the provider assumes no responsibility when the delivery of the product or service does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company assigned for this purpose, such as the absence of the recipient. Without prejudice to the foregoing, the provider must adopt the measures required of a diligent merchant so that delivery can be made within the agreed time, and if not, as soon as possible, to the satisfaction of both the sender and the recipient, for which reason no liability can be attributed to the provider.
SHIPPING COSTS, WARRANTIES AND RETURNS POLICY
The cost and delivery time of the order are determined by the country of destination. To see the delivery times and shipping costs, go to FAQ's.
If, after placing the order, the user wishes to exchange or return an item, they may do so within a maximum period of 15 days from receipt. To do so, they must contact us via email at info@kolonakimadrid.com and we will confirm the steps to follow.
All products offered through the website are completely original, unless otherwise indicated in their description.
All of them have a 2-year warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
RIGHT OF WITHDRAWAL
The user will have a period of 15 calendar days from the date of receipt of the product to return it. Unless the return is due to defects in the product, the costs related to shipping will be borne by the user. In any case, the product must be returned in its original packaging and in perfect condition.
PRICE AND VALIDITY PERIOD OF THE OFFER
The prices indicated for each product do not include Value Added Tax (VAT) or other taxes that may be applicable and in all cases will be expressed in Euro (€). These costs, unless expressly indicated otherwise, do not include shipping, handling, packaging, shipping insurance or any other additional services attached to the product or service purchased.
The prices applicable to each product will be those published on the website and automatically applied by the contracting process in the last phase of the same. The client assumes that in any case the economic value of some of the products may vary in real time. In any case, this will always be communicated to the users in advance.
The user may use the following payment methods to pay for products purchased through the Web:
- Credit card, through a payment gateway (Virtual POS): In this case, the User's and purchase data will be entered and transmitted directly by the User to the entity that owns the gateway. The Provider does not retain or provide said data to any third party.
- Paypal: In this case, the user must be previously registered and be a Paypal user. To make the payment, identification as a Paypal user will be requested, either to pay with your credit card or to pay with your Paypal balance.
- Bank Transfer.
Any payment made to the provider will result in the issuance of an invoice in the name of the registered user. This invoice will be automatically sent to the email address provided by the user, as well as sent with the purchased product.
For any information about the order, the user will have access to the provider's customer service telephone number, which is 683396277 or via email to the email address info@kolonakimadrid.com.
In any case, the order number assigned to you and indicated in the purchase confirmation email must be indicated in the subject of the message or to the teleoperator.
APPLICABLE WARRANTIES
All products offered through the website are completely original, unless otherwise indicated in their description. All of them have a 2-year warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
INTELLECTUAL AND INDUSTRIAL PROPERTY
Kolonaki, by itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (for example, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by Kolonaki or its licensors. All rights reserved.
Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of Kolonaki, is expressly prohibited.
The user undertakes to respect the intellectual and industrial property rights owned by Kolonaki.
EXCLUSION OF WARRANTIES AND LIABILITY
Kolonaki shall not be liable, under any circumstances, for damages of any kind that may be caused by, for example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all necessary technological measures to prevent it.
MODIFICATIONS
Kolonaki reserves the right to make any changes it deems appropriate to its portal without prior notice, and may change, delete or add content and services provided through the portal, as well as the way in which they are presented or located on the portal.
LINKS
In the event that the domain name contains links or hyperlinks to other Internet sites, Kolonaki will not exercise any type of control over said sites and content. Under no circumstances will Kolonaki assume any responsibility for the content of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, truthfulness, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
RIGHT OF EXCLUSION
Kolonaki reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.
GENERALITIES
Kolonaki will pursue any breach of these conditions, as well as any improper use of its portal, by exercising all civil and criminal actions that may be applicable by law.
MODIFICATION OF THESE CONDITIONS AND DURATION
Kolonaki may modify the conditions set forth herein at any time, and these will be duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will remain in force until they are modified by others that are duly published.
APPLICABLE LEGISLATION AND JURISDICTION
The relationship between Kolonaki and the user will be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Madrid.